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About
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.All Correspondence,
Product
Returns / Refunds / Exchanges:
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www.rennie-mackintosh-jewellery.co.uk
Cairn House (Dept D W)
Suite 985, 228 Ayr
Rd
Newton Mearns
Glasgow G77 6UY
Tel: 0141 577 7290
(no public access) |
A Direct
Watch Site
Company Registration Number: 144485
Founded 20th
May 1993
VAT Registration Number: 624 1546 59
Directors: B Alexander, S Alexander
We send
confirmation of orders by e-mail:
Please
sure to set your spam filters to allow email from the domain:
www.rennie-mackintosh-jewellery.co.uk
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We conform
with the Waste Electrical and Electronic Equipment (WEEE)
Regulations |
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Payment methods: |
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We accept Mastercard, Visa, JCB, Maestro, Switch &
Delta credit and debit
cards. We also accept payment by PayPal.
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UK Customers only:
We do not accept cheques. However, if you have a cheque
book the Switch or Maestro logo will probably be shown on your cheque
guarantee card. We accept this payment method. |
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Customer
services
telephone: |
Within the UK: 0141 577 7290
International: ++44 141 639 7090
Available during UK working hours:
09:30 - 17:00.
Calls charged at standard rates |
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Right to cancel: |
We offer a
90 day money back guarantee on all
products.
This does
not affect your statutory rights. |
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Complaints: |
Our
company endeavours to respond to complaints within five
working
days. In the unlikely event you wish to complain. please
click
here |
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Guarantees: |
All products are supplied with manufacturers one
year guarantee and our own 90 day money back guarantee.
More details |
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To send a package to us: |
If sending a
package to us:
Please
be sure to obtain a receipt from your post office,
as we cannot take any responsibility for the goods before we
receive them. .
When you place your order, you will receive
confirmation by return e-mail. This will have an Order
ID number. Please make sure that you quote and enclose this Order ID
number with the item you are sending to us..
Please also ensure that you do not send the presentation box. (just
wrap the item in a little bubble wrap.)
*** If sending from overseas by a carrier eg UPS, FedEx etc,
please ensure you tick the box marked "Sender Pays" as we
will not accept any packages where duty or shipping charges must
be paid.
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All items should be sent to:
Cairn House, Suite 985, 228 Ayr Rd, Newton Mearns, Glasgow, G77 6UY,
Scotland, UK.
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Security
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Your personal and credit card details are collected
on a SECURE server. This is the person responsible for security
matters: Brian Alexander |
